Client Testimonials

Kelsey Peters professionally answered all of my insurance questions and resolved a billing issue very quickly. She is an excellent employee!!!

-Mary Szul

You have an employee named Crystal. Just want to let you know she was very pleasant to deal with. She was polite and very helpful. She was on top of things. She called periodically to inquire if I needed assistance. She did not give up. I hope she gets recognized for her caring about her job and her willingness to work! Very rare these days. She is a keeper! Thought you should know about recognizing her with a little raise in pay as an incentive and a reward.

-Mrs. G. Lio

Integrity Insurance has helped me for years, explaining Medicare and monitoring my insurance needs. They check with me periodically to see if I need anything. If they find a better option for me, they proactively contact me. I feel confident that they have my back.

-Ann D

What an incredible team of dedicated and friendly professionals at Integrity Insurance. The entire team is 100% focused on the customer with quick responses to questions, flexibility with scheduling, and providing comprehensive knowledge about their products. Steve Paden is my ‘superhero’ agent at Integrity Insurance. As I struggled to help my parents transition their insurance coverage to retirement, Steve was there to help me. Steve provided a broad and in-depth knowledge of the insurance industry, provided me with insights and past experiences, and most importantly, patiently guided me through all the products and services that’s best suited for my aging parents. What makes Steve extra special is just how humorous and down-to-earth he is on every single call. Thank you Steve and Integrity Insurance for helping me and my parents kick off retirement minus the stress! You guys are AMAZING!!!

-Carol Mai

My husband and I signed up for Medicare Supplemental - Plan G (Blue Cross) through Integrity Insurance when we turned 65. It is the best decision we’ve ever made. I learned I had a benign brain tumor in June 2021 and had it removed after a 10 hour surgery. I spent 3 days in intensive care and was on multiple medications. It is August and we haven’t had to pay a dime towards this hospitalization and surgery! Between Medicare and Blue Cross EVERYTHING was paid for. We knew we were purchasing good coverage but what a pleasant surprise to have all medical bills paid in full. We highly recommend Integrity Insurance and their professional, friendly staff.

-Debra Hartley

From day 1, George made me feel confident he was there to take care of my needs.

-Suzanne Mitchell

George Flowers and his assistant Cynthia were very helpful. We have had a great experience from both meetings with them. He is very patient and works with his customers to help them understand the insurance especially Medicare policies that we were discussing. Thank you George! We are sure you will be there for us when we need you.:)

-Martha Shimek

Noel has been excellent at answering all questions, facilitating all helpful comparisons and helping long after the paperwork is done. Highly recommended.

-Daniel Kaberon

The company and its representatives have consistently been helpful, responsive and proactive in their approach to coverage.

-Jack Mullins

Great people to work with. Very knowledgeable and willing to answer even the toughest questions. Definitely a five star outfit.

-Randall Slaboch

We truly appreciated Rich's help navigating through the confusing world of Medicare and Medicare supplements. Additionally, whenever we have had questions, his staff always helped us out.

-Regina Johnson

We have been customers for years. They are very easy to work with . Everyone is pleasant and knowledgeable.

-Denise Smith

When my husband and I had to decide on a supplemental insurance plan we called Integrity Insurance. The agent we dealt with was very knowledgeable, helpful, polite and professional. She never once rushed us as we were making our decision on which supplemental plan we decided on. Also, her office calls us at least once a year to make sure we are still satisfied with our plan. We appreciate the fact that they don’t push their insurance products on us. Thank you to the agent and her staff for all your knowledge, professionalism and courtesy.

-Irene Meyer

I had a prescription insurance concern that was promptly addressed by the team at Integrity Insurance. They are great people to work with! Thanks, Integrity!!!!

-Gerry Wurzburger

The support I receive on my BCBS Medicare Advantage policies is excellent - better than what I've gotten dealing directly with BCBS.

-William Nemmer

Whenever I have questions about my insurance and my husband’s, I am always greeted with a happy voice and such helpful advice! Integrity is the best! Christine was there today to answer and solve all my queries! Her reassurance was so comforting and her willingness to be helpful was impeccable! I would highly recommend Integrity Insurance to everyone!

-Sandy Tifft

Helped tremendously in simplifying the complex decision of which plan to choose. And have provided excellent service ever since then. Recommended very highly!

-Brad Neuman

“I would just like to commend the lady who helped me when I called your client services phone number this morning. Unfortunately, I don’t recall her name, but I am sure you have a record of it. She was a good listener, she understood the issues I was having perfectly, had explanations and answers to all my questions and concerns, and gave me some very useful information. It was a pleasure for me to be on the line with someone who was so polite and efficient. "

- Michael E.

“I just wanted to pass along how much we appreciated Dorothea’s pleasant and very helpful visit. She answered all of our questions and even some that we didn’t realize we should ask. It’s nice to deal with someone so obviously knowledgeable and willing to help with a difficult transition for most of us.”

- Pat R.

“Hi, Jackie: Thank you for your help with our medical and drug plans. I always dread the thought of checking out plans, but you almost make it enjoyable! That says a lot!

We have a dental policy currently by Dental plans, which has worked for us. But I would like to see what Blue Cross Blue Shield has to offer. Can you please send me something on dental plans? We would like a plan that covers crowns. We don’t need any now, but it would be good to have available.”

- Pat L.